Before opening a new ticket, please:

  1. Check that you're in the right place. This is the bug-tracker for many OpenStreetMap related projects but not everything uses this site, so check the following list to make sure there isn't a better place to raise your issue:
    • Raise JOSM issues here.
    • Raise JXAPI issues here.
  2. View the list of tickets to make sure that your bug hasn't already been reported. You should also try searching.
  3. Enter your bug descriptively. Be sure you set the 'component' field (e.g. "website" or "potlatch (Flash editor)") so that it goes to the right person

You can also use this to request enhancements.

How to be a helpful bug reporter

Where you can, always provide "steps to reproduce" - in other words, a series of instructions that the developers can follow to reproduce your bug. The more you can do to pinpoint the problem, the more likely it'll be fixed.

  1. Give any pertinent details of your system (operating system and version, browser and version, etc.).
  2. If the problem is with a web page or web application, give its URL. If the problem is encountered with a particular set of data, say what (e.g. a location in OpenStreetMap).
  3. Explain what you are doing, click-by-click.
  4. Explain what you expect to happen.
  5. Explain what is happening instead.
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